In my Windows Azure Management Portal, I still see the "3-Month Free Trial" subscription although it has already expired and been canceled automatically. I've deleted both the hosted service in it and also the database, but it still doesn't disappear.
What can I do to completely remove a subscription?
According to the Azure support it is (currently) not possible to delete canceled subscriptions.
Greetings from Microsoft Azure. I reviewed your request and would
like to mention that there is unfortunately no option to remove the
disabled subscription from the Azure portal. This is by design to
enable customer’s view the subscriptions purchased by them right from
the day the Azure account was created.
I consider this a bad design choice but that probably is just me.
Visit the portal. In the upper-right corner, you should see a link for Billing.
This will take you to a list of your subscriptions.
Select your subscription. Then, on the right side, you'll see a few options, and one toward the bottom should be 'Cancel Subscription.'
I cancelled a subscription a few months ago by calling support, and have had it sitting in the interface ever since. Recently they notified me that they are going to delete it (and its associated storage) soon. I expect it will disappear then. Therefore I think they keep the subscription around for a while in case you ring them up and say "Heh, I didn't really want to cancel that!".
Additionally you also cannot get your account completely deleted either. You can request for subscriptions to be cancelled (as per original question) and Azure Support can action that but they can't/won't remove your actual account/login.
I'm not sure, but according to this page it seems that subscriptions are permanently removed 30 to 90 days after cancellation.
You can remove your subscription via Azure PowerShell.
How to install: https://learn.microsoft.com/en-us/powershell/azureps-cmdlets-docs/
How to use: C:\PS> Remove-AzureSubscription "Test"
https://msdn.microsoft.com/ru-ru/library/dn495109.aspx
Related
I'm trying to add a SQL Database to my resource group, but it says my subscription is disabled. However, when I go to my Azure subscription page, it says it's active. And my hosted web app loads successfully in the web browser, so that must mean my subscription really is active, right?
Why does the SQL Database creation screen say that my subscription is disabled? What can I do to fix this?
I should mention that my subscription actually was disabled this morning, but then I fixed it by changing my payment plan. However, that was several hours ago. Do I just need to keep waiting for my changes to take effect? Or is there some other action I'm supposed to take?
Update: After waiting 24 hours, the error has gone away. I guess it just takes a long time to fully reactivate a subscription.
I've canceled an Azure Subscription, but how can I remove it? I'm sure we won't use this one, it's empty and we have' got more Subscriptions to use.
No, you cannot remove it immediately.
You need to wait 90 days before permanently deleting your data in case you need to access it or you change your mind.
Ref - https://learn.microsoft.com/en-us/azure/billing/billing-how-to-cancel-azure-subscription#what-happens-after-i-cancel-my-subscription
Besides, Remove-AzureSubscription also could not do that.
See description :
The Remove-AzureSubscription cmdlet deletes an Azure subscription from your subscription data file so Windows PowerShell can't find it. This cmdlet does not delete the subscription from Microsoft Azure, or change the actual subscription in any way.
Update:
See the issue - Cannot delete subscription.
The Member of Microsoft Docs replied:
You can't delete an Azure subscription directly. As the article states, all an account admin needs to do is Cancel subscription. Billing stops at that point and all Azure services get disabled, but a final invoice isn’t created until the end of the current billing period. 90 days after you cancel the subscription, Azure automatically permanently deletes the subscription and all data.
you cannot delete the sub. I have a subscription that is cancelled for 2 or 3 years already, and it wont go away. there were many questions like that on stack overflow, one of the recent ones I've spotted: Azure CLI - delete subscription?
I've got all my stuff under a subscription that got disabled (changed the employer). I registered a new one (pay-as-you-go on my own credit card). Attempting to move the deactivated sites to the new one failed and the portal says:
Resources cannot be moved from disabled subscriptions.
I've followed the link provided and googled around finding that "...source and destination subscriptions must be active...". That's not very helpful in my case as I have no means to make the admins managing the old subscription reactivate it, not even for a short while.
Do I have to scratch everything and re-publish the application? It won't let me do that on the same URL (and re-configurating the SQL server/DB might cause addition issues). Google gave me nada and I wonder if there's a way to simply move the stuff somehow in the portal.
I can't wait for the reply from MS support because the site manages a register for people with some mental disabilities and not being able to access the material is a huge blow on their daily peace.
Oh, I'm running the site pro-bono (out of my own pocket for the unfortunate souls) so a solution that's pricey might be a show-stopper.
This happened to me. Go to the subscription and reactive it by converting it to a pay-as-you-go subscription. Then you can download and move resources. If you don't need the subscription after that, you can delete it.
In my Azure environment I am often tinkering around, adding new services, scaling roles up and down, etc. The problem is that I am always unsure as to how I may have affected my monthly bill. I'm also scared of forgetting to kill services after I don't need them (for example, I mistakenly had a Reporting Service running for a few weeks - very expensive!).
I'm looking for an add-on or service which can give be a basic idea of how much money I am consuming in Azure. I don't need something complicated. A graph or two could be great (perhaps a burn down).
I found these but without luck:
Foglight for Azure: This didn't work for me. All my figures showed up as 0.
Active Cloud Monitoring: This has been removed from the Azure add-ons.
Does anyone know of such a solution?
thank you for the question and the feedback. The new Azure portal, which is currently in public preview, does have this feature. You can try out the new portal at https://portal.azure.com/ . Once there, click on Billing tab on the left of the screen, which should bring up a billing summary for all your subscriptions. Click on the subscription that you need to check, and that will show you the billing details for that subscription. Details include subscription status, days left, current charges, burn down, and a breakdown of current charges by resource.
Please try this out and send your feedback using the "Give feedback" link at the top of the new portal page. You will have to click on your account name to see the "Give feedback" option in the drop down.
If you are using "Enterprise Agreement" as a billing option, the Azure portal does not provide sufficient billing information.
You could use Microsoft Power BI to import the data from Azure and use it for reporting. In Power BI you can use the Content pack "Microsoft Azure Enterprise" and connect it to your subscription. You will need the Enrollment number for your Enterprise Agreement and an API key to access the data.
A detailed explanation can be found in this blog entry.
We belong to bizspark program and have an Azure subscription that has been disabled.
Unfortunately, we don't know why and how to see what percentage of our resources is spent.
Anyone know also when Bizspark subscriptions are reenabled?
Your account has been disabled because you have reached your spending limit.
To get more information:
Go to manage.windowsazure.com
click on your email address in the top right corner
select Account
Log in
Click on your subscription and you can view a summary of charges
If you want your account to be re-enabled for this period, you will have to adjust your spending limit above $0. Be careful though, once you do that, I don't think you can go back.
Try going to https://account.windowsazure.com/Subscriptions (log in if necessary), and once you're there, click on the subscription in question. That should take you to a summary page on the billing for the account.
By default, it shows only the common usage metrics - it's likely you have exceeded one of these, and it should be easy to figure out which component put you over, but if not, try clicking the drop down that says "Show Common Usage" and change that to "Show All Usage".
As to your second question, the disable/re-enable cycle happens monthly, and if you've had your account for more than a month, it should have "snapped" to a period that spans from the first to the last of the month. If not, your period could be different, spanning from the first day you had the account to 30 days after, and "snapping" at that point, or it could be a pro-rated period that is from the first day of your account to the last day of the same month, with usage quotas pro-rated into it.
Regardless, your stuff should be re-enabled on the first day of the next billing period (which could be today, or perhaps September 1st, depending on what put you over).
I did face a similar issue with manage.windowsazure.com portal, but I'm successful in creating apps/site with the same subscription on the new portal (portal.azure.com). Once after creating an App/site in the new portal, this problem is resolved (even I'm able to publish from Visual Studio).
Hope this helps someone.
I had this problem but had definitely not reached my spending limit, I had $100 credit left. Yet I was getting the following message
We were unable to find any Active subscriptions associated with your account. SIGN UP FOR WINDOWS AZURE PRODUCTION PORTAL WINDOWS AZURE HOME PAGE CONTACT SUPPORT
In my case, it was because I had logged in to MSDN at some time with company credentials. So although the URL for my azure indicated my username and account such as:
https://manage.windowsazure.com/#mynamegmail.onmicrosoft.com#Workspaces/All/dashboard
Even though I had already selected sign out on MSDN, Somehow it was mixing the two accounts. I had to sign out of Azure from the Manage Azure screen and sign back in again with my personal Microsoft account.