I've got all my stuff under a subscription that got disabled (changed the employer). I registered a new one (pay-as-you-go on my own credit card). Attempting to move the deactivated sites to the new one failed and the portal says:
Resources cannot be moved from disabled subscriptions.
I've followed the link provided and googled around finding that "...source and destination subscriptions must be active...". That's not very helpful in my case as I have no means to make the admins managing the old subscription reactivate it, not even for a short while.
Do I have to scratch everything and re-publish the application? It won't let me do that on the same URL (and re-configurating the SQL server/DB might cause addition issues). Google gave me nada and I wonder if there's a way to simply move the stuff somehow in the portal.
I can't wait for the reply from MS support because the site manages a register for people with some mental disabilities and not being able to access the material is a huge blow on their daily peace.
Oh, I'm running the site pro-bono (out of my own pocket for the unfortunate souls) so a solution that's pricey might be a show-stopper.
This happened to me. Go to the subscription and reactive it by converting it to a pay-as-you-go subscription. Then you can download and move resources. If you don't need the subscription after that, you can delete it.
Related
I am new to Azure and started a new free trial account. As one of the first things to try, I decided to create a VM. As I followed steps in Azure portal, I was stuck when it came to 'Select Size', because all of them are greyed out; and per my understanding, the field is required.
I was using the default region (USEast), and I selected no AZ and 'Ubuntu 18.04 LTS' as the image the VM is based upon.
I googled this issue on the internet. And I have done the following to rectify the issue but no luck:
switched to use different PC with different IP (as some suggested)
"clear All filter' in Select Size window and specified VM size
selected different VM images
ensured there is a credit attached to my subscription (as some suggested)
ensured there is no resources created to avoid hit the quotas (as some suggested)
This is something very basic, and it should've worked out-of-the-box. I am disappointed with the experience. But I want to give it the benefit of doubt and will continue to try out Azure if this issue is resolved. Maybe something very simple that I might've missed on my side.
Thank you so much for the help in advance.
Due to COVID-19 most of the enterprise user working from home and the usage of Azure and Microsoft service has increased a lot. Microsoft says that there has been a colossal 775 percent increase in usage of its cloud services.
All that Azure usage appears to have led to users in many regions "observing deployments for some compute resource types in these regions drop below our typical 99.99 per cent success rates". Which goes a long way towards explaining the inability to create resources as The Register revealed last week.
Concurrently, we monitor support requests and, if needed, encourage customers to consider alternative regions or alternative resource types, depending on their timeline and requirements.
Try to change your deployment region.
Most of the VM's we are unable to create. This is due to heavy toll on the resources.
You can read more here : https://azure.microsoft.com/en-us/blog/our-commitment-to-customers-and-microsoft-cloud-services-continuity/
For time being seems like we have to opt for some other size.
We have a CSP subscription through a partner, and the whole experience is rubbish. Costing / billing APIs not available, can't use our Office 365 Azure AD, can't use SendGrid, can't see the cost of resources in the portal, loads of features missing. It's rubbish.
We're moving away and want to transfer a substantial number of SQL Azure servers (with many pools and databases) and Storage Accounts (with lots of items) to another, new PAYG subscription, which uses our O365 Azure AD.
#AzureSupport on Twitter pointed me to - https://learn.microsoft.com/en-us/azure/azure-resource-manager/resource-group-move-resources
But this says, "The source and destination subscriptions must exist within the same Azure Active Directory tenant."
It suggests two ways forward:
https://learn.microsoft.com/en-us/azure/active-directory/fundamentals/active-directory-how-subscriptions-associated-directory
But... The "Change Directory" option is not present for CSP accounts (lo and behold! another missing feature)
https://learn.microsoft.com/en-us/azure/billing/billing-subscription-transfer
But.. Heading to https://account.windowsazure.com/Subscriptions as instructed gives me a 500 error, with "We are sorry, but we could not complete that operation.".
Also.. Of course, the CSP (Ingram) do not offer any of these kinds of options on their sub management portal.
#AzureSupport then recommended I post here.
Can anyone advise / help please? Would be very much appreciated, thank you.
You are currently blocked, as there is not a good workflow to migrate from CSP to Pay-as-you-go, as the below User Voice entry suggests others are looking for the same. Please up vote and comment on this.
Change subscription from CSP to pay-as-you-go
As for getting switched back to PAYG, I suggest exporting your data and importing in to new services that have been set-up under your desired account set-up. If you need the instance names, these will need to be deleted before the data can be imported into the newly created service with the existing instance names, in cases where instances names can be reused after deletion of the particular service.
There is currently no supported means to migrate a subscription away from CSP once migrated, from my investigation.
Use Azure Data Migration Service to migrate from source to target. This though, will not allow you to keep the same instance names, as both the source and target will need to exist at the same time.
We are a software company so we setup solutions for the other companies. I guess we are not unique in this regards :) so I would like to know if we should create a new subscription each time or just a resource group.
Requirements:
We should be able to bill each customer/project separably
They should be able to take control of their resources easily and move to another company
Managing them should not be a headache
What we have tried
We've tried adding a subscription for each customer. This way, we could just change the admin profile and they could completely move away from us.
The billing is also OK, since we receive a different email for each subscription, but managing them is becoming a real headache.
What I guess could work
From what I read, I guess we could work with resource groups instead of subscriptions and handle the billing part with tags (haven't tried it yet. can we?) but then I'm afraid of not being able to move it to another subscription when they've asked us.
Is it even possible? How easy is that? Does it envolve contacting support?
Has anyone tried it?
I would advise against billing using resource groups and tags. The reports are a real mess and 100% unusable. Also, its a lot of extra work for nothing (seriously, do you care if you have 1 subscription or 10?) and adds no real benefit.
Also, you can move resources across subscriptions of different tenants. Best way of handling this is doing a subscription move. That way you dont have to do anything else. They just link your subscription to another tenant and you are good.
I'm talking from a perspective of administering dozens of subscriptions, and believe me, if you move away from subscriptions to resource groups (as a billing\security boundary) you will get completely devastated by the increased complexity of what you are doing.
In my experience working with organisations that provide similar hosting services to customers, I'd say resource groups is the way to go to avoid too much segregation. It's easier for you to keep control of the resources as well as keeping the cost low if you decide to use shared compute resources such as Application Gateway, DDOS protection, etc.
Bear in mind that depending on what level of permission you're giving to your clients, they might have access to information from other clients, so it's important to come up with a good security and governance plan for the Azure environment and strictly limit what they can access.
Moving things from one subscription to another is easy as long as you're using resources within the supported move list. Check the list below:
https://learn.microsoft.com/en-us/azure/azure-resource-manager/resource-group-move-resources
You don't have to open a ticket with Microsoft to move these resources and the move can be easily done through the portal interface as long as you select all the resources and it's dependencies and you have access to both subscriptions. If your client decides to move their stuff to their own Azure subscription, they will have to give you permission on that. If the resource you're trying to move is not in the supported list, not even Microsoft can move that.
From a billing perspective, I'd say separating by RG and using tags is the way to go as that can be easily filtered in your exported Azure consumption usage report.
I was in list Virtual Machines, switch to Cloud Services, click to delete one, BUT Azure portal was somelike freeze at first tab and remove me VM!!!
I tried to do something with support but exist there only call support.
What can I do?
How can I know undelete data BLOB?
Where to go?
There is no undelete feature in Storage service.
The best you can do is to contact support and hope they can do anything about this.
Anyway it is really strange behavior you observed. And all delete operations do ask whether you are sure you want to complete the operation. Either you didn't carefully read what is the confirmation about, or really there has been issue with the portal. Fact is that I've been using the portal ever since its preview and never occurred such behavior. But you never know what could happen...
Without subscription nobody from Microsoft help with deleted VM.
There is no recommend in current date from MS.
In my Windows Azure Management Portal, I still see the "3-Month Free Trial" subscription although it has already expired and been canceled automatically. I've deleted both the hosted service in it and also the database, but it still doesn't disappear.
What can I do to completely remove a subscription?
According to the Azure support it is (currently) not possible to delete canceled subscriptions.
Greetings from Microsoft Azure. I reviewed your request and would
like to mention that there is unfortunately no option to remove the
disabled subscription from the Azure portal. This is by design to
enable customer’s view the subscriptions purchased by them right from
the day the Azure account was created.
I consider this a bad design choice but that probably is just me.
Visit the portal. In the upper-right corner, you should see a link for Billing.
This will take you to a list of your subscriptions.
Select your subscription. Then, on the right side, you'll see a few options, and one toward the bottom should be 'Cancel Subscription.'
I cancelled a subscription a few months ago by calling support, and have had it sitting in the interface ever since. Recently they notified me that they are going to delete it (and its associated storage) soon. I expect it will disappear then. Therefore I think they keep the subscription around for a while in case you ring them up and say "Heh, I didn't really want to cancel that!".
Additionally you also cannot get your account completely deleted either. You can request for subscriptions to be cancelled (as per original question) and Azure Support can action that but they can't/won't remove your actual account/login.
I'm not sure, but according to this page it seems that subscriptions are permanently removed 30 to 90 days after cancellation.
You can remove your subscription via Azure PowerShell.
How to install: https://learn.microsoft.com/en-us/powershell/azureps-cmdlets-docs/
How to use: C:\PS> Remove-AzureSubscription "Test"
https://msdn.microsoft.com/ru-ru/library/dn495109.aspx