So the situation is this, probably about 18 months ago, I developed a couple app services and deployed to Azure. At the exact same time our in house SA attempted to move our on premise AD into an Azure AD so that was my azure AD account was what I used to provision all my services, data bases etc. For what ever I don't understand, our SA decided to roll everything back a couple weeks later, my account still worked so thought nothing of it.
Now, our SA has re-implemented the Azure AD and I can longer get into my Azure Portal.
I get the message "The Username may be incorrect. Make sire you typed it correctly. Otherwise contact your Admin" I've tried:
Contacting my Admin, "I don't know" was his answer.
Tried the account recovery, selecting the option Work or School Account. Enter my id and get the response "The user ID you entered does not exist. Please check that you have typed your user ID correctly"
Tried the account recovery, selecting Personal Account. Enter my id and get "Try entering your Microsoft account again. We don't recognize this one."
Tried to create a support ticket, but seems I need to log in to create a ticket, which gets me back to the start.
Any body have any ideas, it appears my Microsoft account weather it is a work one or a personal is dead
problem sorted. Turns out that when our SA tried to sync our on premise the second time, he duplicated our accounts, the problem was he deleted the wrong occurrence. Undeleted the Account and got back in.
Related
I'm in a bind with Azure login account. I've forgotten my password for my account that I use for a client's DevOps. It wasn't until I ended up created another account today to troubleshoot the problem that I might understand the issue, but still can't fix it.
About a year ago, my client added me as a Guest in their Active Directory. I did not have an active directory myself. I got the notice from Microsoft in an invite email to get started, which created an account to get access to their Azure Portal and DevOps. I've been logged in for a year, but was trying test a feature which required me to login to DevOps during the process. I tried what I thought was my password, but that didn't work. No problem, I'll just click on the reset password feature. That ended up informing me that "password reset isn't properly set up for your organization." Knowing who setup my account up, I ask them to reset my password. The response was we do not have control to reset your password because you're a guest.
Through several discussions, and seeing what was available to them, and how a Guest was set up, it was suggested to setup an account within Microsoft for the email. I did that, and when I went back to try and login to their portal, I was presented with two options after I entered my email address. There was a work account and a personal account. Both with the same email address. The work account indicated it was created by "your IT department". Which we did not create this, it was a result of the client adding us as a guest, then finishing the process to gain access. So I can only assume, either an active directory was created for my domain, or I was added to a generic active directory.
In either case, I still can't change the password for the work account, and researching has not helped, as it keeps resetting my personal account.
Does anyone have any suggestions on how to resolve this issue?
Here is what I'm currently seeing.
Thank you,
Marc
You don't have an AAD tenant. So I assume that your account is an Microsoft personal account.
Although you are added as the guest user in your client's tenant, the password management is not handled by that tenant. It is still handled by Microsoft personal account.
You can reset your password here: click on Sign In, enter your account and click on Forgot password?.
A few months ago I created a Microsoft account for Azure services. I got an API key for an Android app, I updated the app recently and the API key is working fine. The thing is I wanted to check my account and I realized I had forgotten my MS account.
I've tried to check in my other email providers if I received some emails from that account, any password recovery or anything like that, but... nothing. The only thing I have is the API key stored in my app's server.
Is there any way I can recover my account?
Thank you.
That is insufficient to recover the account. You should contact Azure support and give your name and details (KYC) and they will be able to get you back in.
So, finally I decided to jump into the Azure bandwagon and create my own portal. At the moment, my apps are hosted on Google Apps and I'm considering moving them to Azure and O365 before which I wanted to trial and get the taste of MS Azure.
I signed up for a trial subscription and my management URL ended up something like https://manage.windowsazure.com/#MynameMydomainname.onmicrosoft.com. So I decided to delete this account and set up a new account altogether trying to sign up with a new domain alias. And now it is https://manage.windowsazure.com/#MyaliasMydomainname.onmicrosoft.com. MS Support would't help and would want me to sign up for O365 which I don't want to at the moment.
Why my management portal always has my complete e-mail address and how do I edit it?
Edit: Thought would add the following example to explain my problem a bit easier.
My name is Muthu and I already have an e-mail address Muthu#Contoso.com and now I attempt to set-up my Azure around it. I sign up for a Microsoft account with the e-mail address Muthu#Contoso.com, provide my card details and successfully set up the account. Now, the logon URL looks like https://manage.windowsazure.com/#MuthuContoso.onmicrosoft.com and the default directory has the UPN of #muthucontoso.onmicrosoft.com.
I set up an account for a user Eddie, George and Mark and their UPN appears as follows:
Eddie#muthucontoso.onmicrosoft.com
George#muthucontoso.onmicrosoft.com and
Mark#muthucontoso.onmicrosoft.com.
How do I get rid of my name from the domain name here?
P.S.: I managed to get rid of my name from the Management portal URL by simply verifying my ownership of contoso.com using O365 control panel but still couldn't get around to rename the default directory. I can't force my name for the users in my organization just because I signed up for it. There should be some way around. Kindly help.
When loging in you're actually signing in to an aad tenant.. Which is bound to a subscription... As you can have multiple subscriptions and tenants they need to show you where you are
I initially created a trial account. Discovered that was incorrect then created a developer account. Everything seemed good until I timed out and tried signing back in. The new password used to create the developer account was no longer valid. DocuSign had reverted my account login back to the original trial account. This has happened every time I created a Developer account. I am currently up to my 12th dev account creation. Verifying every time. At least all the fields are prepopulated so I don't have to type everything.
How do I prevent DocuSign account management from reverting my Developer account back to a Trial account? I contacted their support directly but they didn't know and suggested I ask here.
Make sure that you are logging on to demo.docusign.net and that you are going to the following page to set up your dev account. Create Dev Account
When you first login to your account make sure the url is demo.docusign.net. Demo accounts are on a completely separate server system than the production system.
Support should also be able to look up your account information by e-mail to see where your accounts are located and what the status of them are. If you have an enterprise account, I would make sure to have your enterprise account number when you call in. This will put you with the enterprise support group, which typically handles these issues more frequently.
I have two businesses and each has an Azure subscription. I'm an admin for each using my same MS email account.
Bill is only involved in one of the subscriptions, but when I log into my subscription "Local Happenings" (to which Bill should have no access) I still see his email address in the URL.
This picture shows it better:
https://db.tt/kvuccFOO
I'm wondering why this is, and if it could potentially be a problem.
My fear is that if he decides to cancel his business's account, then he will cancel mine or something.
I tried again to create a new subscription to verify I wasn't already logged into his subscription (I used a different browser), but it still shows his email address in the URL.
Anyone have any ideas?
UPDATE 1:
https://db.tt/QHJrfIno
I see that my subscription is under his "default directory". I never selected this when creating my subscription. How do I change this, and is it the culprit?
What shows under the "Active Directory" tab in the management portal for each Subscription? When you say "MS email account" is that an old hotmail-type account or one registered via Office 365 or Azure?
The fact that the account showing in the URL has #XXX.onmicrosoft.com address suggests there is a link back to an Azure Active Directory (AAD) instance. If this is shared between the subscriptions (potentially as a login from it was used to create on of the subscriptions) then this would be the cause.
You need to make sure a non-AAD account is an admin on the subscription so that removal of an associated Azure AD instance will not orphan the subscription.
Have a read of the AAD documentation here for more information: http://msdn.microsoft.com/library/azure/dn629581.aspx