I am building an app that is trying to collect feedback from a community using the Dialogflow phone gateway. I want to collect long form user responses and allow the user to just say stop or hang up when they are done (allowing for a few sentences or longer of input). Currently, my message prompts the user and then automatically cuts the user off after one sentence/statement for the next intent. Is there an option to allow for long form dialogue or set up an event timer to allow for longer statements?
The current setup right now:
Welcome Intent asks the user for comments
Follow Up Fallback attempt (used to capture the whole piece of dialogue => writes to db)
Related
I'm having a problem finalizing a chatbot in Dialogflow and I don't know how to solve it.
The chatbot project includes the use of three platforms: Dialogflow + JivoChat (for human service) + Twilio (WhatsApp integration).
The chatbot in question was built with the inputs being numbers, that is
1- option 1
2- option 2
3- option 3
When the flow reaches the end, the chatbot instead of waiting for the user's response to define what action to take next, it chooses the option according to the previous response. In case that response does not exist (for example, the user entered 6, but the options only go up to 3) the fallback intent is called.
Has anyone had this problem and/or know how to fix it?
I have tried many different methods but it is not working properly.Please any one can help me how to send a reply when user uploads any attachments in a chatbot.
To be able to achieve your objective, it is important to understand what dialogflow events are: Events allow you to invoke intents based on something that has happened instead of what a user communicates. Dialogflow supports events from several platforms (like Google Assistant, Slack, and more) based on actions users take on those platforms.
When a user attaches a file or shares location, Kommunicate sends a custom event KOMMUNICATE_MEDIA_EVENT to your bot along with the attached file information. To have an upload intent respond to the KOMMUNICATE_MEDIA_EVENT, follow these steps to create this custom event in your dialogflow bot:
How to add an event to an intent
Go to the Events section of the intent.
Type the name of the event you'd like your intent to respond to (KOMMUNICATE_MEDIA_EVENT).
Press enter.
Click SAVE.
Also remember to add your response that the bot will deliver to a user when they upload a document.
References:
https://cloud.google.com/dialogflow/docs/events-overview
https://docs.kommunicate.io/docs/bot-custom-integration#send-attachments-to-bot
https://cloud.google.com/dialogflow/docs/quick/build-agent
I hope this helps?
So I was using Gmail Google Action on my Assistant device and One thing that I found particularly intriguing was that when a user has given its message and email, after that assistant gives options for change or adding the message. That means on selecting those options, assistant will change the value of message entity or edit it as per user command, without re-enabling the whole intent.
My question is how can I implement this functionality in my Google Action. Is there any particular function made by Google that I can use or do I have to create one from scratch ?
Gmail's integration is a bit different than the way a third-party developer would do it, but you can save user input from the current session and modify it later on in your conversation. In your Action, this wouldn't be just one intent, but a few that would handle the work of modifying some session data and finally using that data to complete the user's original action.
I'm tryng to create a Chat Bot using DialogFlow with webHooks and Actions on Google.
I need to manage a timeout i.e when the end user did not use the Chat Bot for a configured amount of time, i need to exit from conversation without user interaction, same result as described here but without any input.
conversation-exits
I cannot find info about this automatic triggered action any hint?
Is this possible?
The conversation-exits you are referring is for exiting the Conversation when the user says Cancel, Exit, Stop etc.
To handle No User Interaction, you could do the following:
Create a new Intent and set event = "actions_intent_NO_INPUT"
In the webhook, if this intent is triggered, set the rePrompt count flag and ask for user input.
If the count reaches 2-3 (as desired), end the conversation by using conv.close()
Check out the following page on RePrompts and No Inputs and Best Practices.
Slackbot can be configured to respond something when you say some selected key words. Can that feature be use to trigger actions.
For example, when I say meeting, can it execute the command /todo #me meeting due today?
You can setup custom triggers for the slackbot, but it won't do what you're looking for because the todo-bot actions don't seem to trigger from another bot.
To setup custom slackbot responses you'd go to Customize Slack, then select the tab option for the Slackbot. From here, if the word in the left column is seen in a channel, slackbot will respond with the text on the right. It can't grab any info like the channel name or user name, just respond with text. This is useful for reminders like the wifi password or some brief custom help message.
Todo-bot now has webhooks. I haven't used it myself, but I've linked to the introduction page below. You can't do this entirely from within slack; An outside piece of software or server would need to be setup to monitor slack for triggers and create custom prefabricated todo's.
https://help.todobot.io/hc/en-us/articles/115010096748-Incoming-Webhooks