I'm tryng to create a Chat Bot using DialogFlow with webHooks and Actions on Google.
I need to manage a timeout i.e when the end user did not use the Chat Bot for a configured amount of time, i need to exit from conversation without user interaction, same result as described here but without any input.
conversation-exits
I cannot find info about this automatic triggered action any hint?
Is this possible?
The conversation-exits you are referring is for exiting the Conversation when the user says Cancel, Exit, Stop etc.
To handle No User Interaction, you could do the following:
Create a new Intent and set event = "actions_intent_NO_INPUT"
In the webhook, if this intent is triggered, set the rePrompt count flag and ask for user input.
If the count reaches 2-3 (as desired), end the conversation by using conv.close()
Check out the following page on RePrompts and No Inputs and Best Practices.
Related
I am building an app that is trying to collect feedback from a community using the Dialogflow phone gateway. I want to collect long form user responses and allow the user to just say stop or hang up when they are done (allowing for a few sentences or longer of input). Currently, my message prompts the user and then automatically cuts the user off after one sentence/statement for the next intent. Is there an option to allow for long form dialogue or set up an event timer to allow for longer statements?
The current setup right now:
Welcome Intent asks the user for comments
Follow Up Fallback attempt (used to capture the whole piece of dialogue => writes to db)
I am creating a chatbot in dialogflow, and I want it to prompt the user for input as soon as it load. E.g
"Hi, how may I help?"
I am able to get it to response once a user says hi, but not without that input. Any ideas?
Check out Dialogflow Events
Events allow you to invoke intents based on something that has happened instead of what a user communicates.
More specifically Welcome Event, you can start typing "Welcome" in the Events section of an intent
Common events like WELCOME events may be auto-completed to help you pick the right event.
I'm developing a Dialogflow application for Google Assitant. In that, if I say "Cancel" it directly calls the exit_conversation intent where I've specified actions_intent_CANCEL event. So it displays the output specified in that intent and bot exit the conversation.
Instead of exiting the Bot I need to open Default Welcome Intent. Is there any way to do that?
P.S. I'm using Python fulfillment as a backend for this bot.
In short - no, you can't do that.
You're essentially asking that, when the user tries to quit, you don't want to let them quit. From Google's and your users' point of view - that is a pretty unacceptable option.
The CANCEL event handler is fairly limited with what it can do - Google will terminate the conversation, even if you don't specify that the microphone should be closed, but you're given the opportunity to say a final message and offer a link to elsewhere.
I want to show the quick replies in messenger bot every time they open the conversation. Is it possible?
I think you can invoke an event to get your task done. event are used to invoke intents by an event name instead of a user query. you can define the event name in the intent and call to trigger that event from your back-end implementation. please check this for more information.
https://dialogflow.com/docs/events
also if you are creating a custom UI(won't work in your case) for the chat basically you can hard code whatever the reply you want as the first message. then it will appear always when the user open the conversation.
I am just now creating my first bot for my own use, and I want
to gather user information and search through my database for it.
I figured the best way for this is just to ask the question before the user
starts the conversation. Does anyone know how I can accomplish this (getting the bot to send a message first)?
Trigger an event as soon as user comes to the chat bot platform - see https://api.ai/docs/events. Nearly all platforms triggers an event for users first time. Check the facebook bot docs.
There is provision to do so in api.ai. The event is a feature that allows you to invoke intents by an event name instead of a user query. You just need to define event names for intents. Then, you can trigger these intents by sending a /query request containing an event parameter.