I want to send instant reminder to the recipients who have not signed the document yet through the DocuSign REST API.
Suppose I have sent an envelope to 3 recipients and one recipient have signed it. After some days I want to send instant reminder email to all other pending recipients or some of pending recipients.
I know there is API available to set reminders & expiration details.
Is there any REST API available so we can send reminder email to pending recipients when user want?
This should be possible via CORRECT API call. Please use the ?resend_envelope=true URL parameter as well. Info below.
REQUEST TYPE: PUT
REQUEST URL: https://demo.docusign.net/restapi/v2/accounts/<accountID>/envelopes/<envelopeID>?resend_envelope=true
REQUEST BODY: {}
API Documentation
Also see this Answer
Related
When I upload a document using the Docusign API on the Sandbox and then send the document I do not receive any emails.
I've also logged on to the sandbox and tried to sign the document but don't have the option - status seems to be waiting for others (even though the document is only sent to my email).
When I create the envelope through the web site and send, I do get the email.
This has only started to happen in the last day or two. Had been working fine for us.
Is there a problem with Sandbox?
The issue was that we were passing the ClientUserId property for the Signer in the API call when creating the envelope.
I wasn't aware but this actually stops the notification emails being sent.
You can check Docusign system status at
https://trust.docusign.com/en-us/system-status/
When I wasn't received emails in the develop environment, it was because I hadn't set:
{ "status": "sent" }
...in the envelope definition. This is the documented way of indicating that you would like this envelope to be sent rather than just "created", which sets it as a draft.
I am trying to re-send the envelope to Recipient through docusign API, but user is never receiving the email
URI - https://na2.docusign.net/restapi/v2/accounts//envelopes//recipients
The post is successful, i get a success message but user never receives a email.
There is no correction required. Its a reminder email, i know in the account there is a setting to send the reminder, but i am using nintex "send docusign document" activity to send the email to the user initially. So the default docusign reminder is not working and i using the api to send reminder.Any help???
Use the "resend_envelope=true" query string parameter.
PUT
https://{{env}}.docusign.net/restapi/v2/accounts/{{accountId}}/envelopes/{{envelopeId}}/recipients?resend_envelope=true
Answer already provided here.
I am using the embedded signing feature of DocuSign and I have integrated my application with DocuSign. I am using the SOBO functionality to create envelopes.
I am able to generate the URL and able to send it also. User also getting the envelope but when I login to my DocuSign account, I don't see the entries in sent items.
Please help me to understand what can be the issue here.If we leverage the SOBO functionality why can't we see the entries in Sent items?
If the signer is receiving the envelope, then you're sending it correctly.
In that case, if you're using SOBO, then the user that you're sending the envelope for should see it in her Sent items list, not in yours.
Eg, "System account 01" is an authorized SOBO user. It sends an envelope on behalf of Susan. Susan should see the envelope in her sent items list. And Susan should receive email notifications when the signer signs the documents, when the envelope is completed, etc.
I'm trying to do Embedded Signing and I want to send the email to the Signers myself instead of having DocuSign send it.
I've found this post:
Docusign email notification for embedded signing case
That describes two parameters. I have not been able to find the second one (Use Envelope Complete Email for (non-suppressed) Embedded Signers) in my testing account.
Is this option no longer available? Is there any other way to achieve the same result?
For embedded signers DocuSign will never send an email letting the signer know they have a document awaiting signature. The two emails that are sent can either be Signature Notification and/or Completion email. Signature Notification is sent to the signer immediately after signing, while Completion emails are sent all at once only at the end when the last signer completes the envelope.
The options are both still available in the classic UI under Preferences --> Features.
Update
If you are using the New DocuSign Experience then follow the instructions here
See the Document delivery section.
We have a docusign document that was sent to a customer. Customer couldn't access it, so our customer service sent the document via docusign to him again. So now we have 2 docusign documents for the customer. I wanted to cancel one of them, but I didn't want the customer to be notified because they see the document being voided and they get confused. So I removed the customer from the envelope through REST API and I was going to void the envelope but after I removed the customer from the document, docusign changed envelope's status to complete. I also had Carbon Copy recipients in the envelope.
Any idea how to work around this? Voiding an envelope without sending a notification to the customer? And why is docusign changing the envelope's status to complete?
This sounds like remote signing, and therefore DocuSign will be sending out various emails to recipients depending on the action. IF the customer has a DocuSign account there are options that user can set on which email notifications to receive, but for the most part we can assume they do not. If you void the envelope, they will receive a notification.
When you removed the recipient from the envelope the workflow continued forward (to the CC recipient). As all explicit and required actions by the roles in this transaction are completed, the envelope will transition into a completed state.