I am trying to create a Chatbot through API.AI. Now my chatbot has a flow and it responds based on the users query. So I have created many Follow up Intents. But my follow up intents are not connecting. It is returning the same respinse for the initial question. Where did i go wrong?
Would help to see what your intent looks like. From what you're saying though, it may be that the previous question is not getting the answer its looking for so it will just continue asking it until it does. Check your entity value under action within your intent.
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I'm building my first chatbot using Dialogflow. During my chat sessions, I would like to move on from one intent to another, without having user input in between. This can be seen in this image on Imgur.
The layout of the chat so far can be seen here.
I'm supposed to move from showing the video or article directly to "allright has your car..." without any user input, but I don't seem to be able to. How do I solve this?
I've tried using in and output contexts, but that didn't seem to work.
Thanks in advance!
Events can be triggered through Dialogflow fulfillment or the
detect intent API. These events can be handled in your Dialogflow agent or in fulfillment.
Check documentation here: Dialogflow Events
This means you will need to programmatically do this
I am building a simple quiz bot with Dialogflow.
When I detect a "start of quiz", I am able to send a Quick Reply with 3 proposals, thanks to the fulfilment on the Question intent.
However, when the user clicks on one of the proposed answers, I need to have that response back to my backend so I can check the result and finally give a score, for example.
Basically, the "response-check" intent should be automatic right after the quick reply and Dialogflow should not try to understand that response.
Is there any way to easily achieve this?
Using "events" you can directly trigger an intent. Or if you are only using Dialogflow console for training, better to have an output context say "check-answer" as an input context to your answer checking intent and use the same "check-answer" as output context to all your questions intent.
I have been working with Google Dialogflow to create a Google Assistant experience.
My GA Action is to Raise Support tickets and those tickets are raised in our system via API.
We ask the user to describe the Issue they are facing, We have used a fallback Intent to capture the Issue/Ticket Description(Since the reply can be any free text, is this the best way to capture free text?).
Once the user gives a description, A webhook is called and the results are sent to our backend to capture.
We have noticed that when the user uses the words "not working" as a part of the issue description, it always calls the welcome intent, instead of going to the follow up Intent. If the user describes the Issue without using those words, it works fine. Below are 2 different responses.
I personally feel that this is a bug in GA, is there any way to solve it?
I think you're doing some things wrong. I don't have enough information to understand 100% what you are doing, but I will try to give you some general advice:
A fallback intent is used to 'fall back' to this intent when a user asks something that is nowhere provided in one of your other intents. That's why your fallback intent has the 'input.unknown' set as action. It will be triggered when the user gives some input that is unknown for your application. F.e. I don't think your '(Pazo) Support Action' will provide an answer if the user asks to book a plane to Iceland, so that's when your fallback intent comes in to give an answer such as 'Sorry, I can't answer that question. Pazo is here to give you support in... What can I do for you?'
Your user can either register a complaint or raise a support ticket if I'm getting this right? I recommend you to make two seperate intents. One to handle the complaints and one to handle the support tickets.
Before developing advanced actions with a seperate webhook and a lot of logic with calling an API etc., I recommend to go through the documentation of Actions on Google:
https://developers.google.com/actions/extending-the-assistant
I hope you're all having a good day.
I'm trying to make a dynamic quiz chatbot in dialogflow.
So, I have a user saying "Let's play a game". It'll then go to the intent and go into fulfillment. The fulfillment will then go into a method and get a list of dynamic questions from my database. There could be any number of questions. So, the bot will ask the first question and then it will wait for the user's answer and see if it's correct. Then it will ask the next question.
So the bot will firstly ask a question, However, I'm stuck at the part where the user will give an answer. Because I have no idea how to get the bot to listen to the user's answer after asking the first question, and go back into the right fulfillment method.
Because if the user answers with "blue", how will the chatbot know that the user is answering a question instead of just randomly saying blue?
You need to make use of contexts.
When the intent is invoked and it fetch the list of questions from your database, you will also set an output-context.
Then you will have to create one more intent which will be invoked when user is giving an answer. In this intent you will set same context in input-context which you have earlier set in output-context.
This way, Dialogflow will know that user is giving an answer, not just randomly saying some words.
Context is the key in conversations.
We are using bot trees master which uses bot graph dialog for loading graph based dialogs dynamically. We have created a scenario to load multiple intents(whose intents scores are nearly matching). Now the problem I am facing is when I request for single intent , I am getting the bot response and able to enter into next intent but when I request for multiple intents bot is giving the response and when I request for another intent , bot is giving the same response of multiple intents. When bot is entering into multiple intent handler it is not clearing the session and not coming out of that handler. I have tried using session.endConversation().
To understand about bot graph dialog:
https://www.microsoft.com/developerblog/2016/11/11/extending-microsofts-bot-framework-with-graph-baseddialogs-/
Can somebody help on this. Thank you
the builder.IntentDialog() used in this project is no longer considered a best practice. Additionally, further support is not expected. Instead, you will want to use bot.Dialog() to create your dialog flows with a .triggerAction(). The trigger matches on phrases which you can set a score to. Unfortunately, it means you will need to recreate the bot-trees project to fit this new model.
You can find information on managing conversations here, including creating triggers.
If you need a more robust system, you can integrate LUIS into your project. Information regarding recognizing intents with LUIS can be found here.